Information We Collect
When you engage with Teachfront's career
development platform, we collect several
types of information to provide you with
personalized learning experiences. This
includes personal information you voluntarily
provide during registration, such as your
name, email address, phone number, and
professional background details.
Personal Information
- Name, email address, and contact information
- Professional background and career interests
- Educational history and certifications
- Payment information for course purchases
- Profile photos and biographical information
Usage Data
We automatically collect information about
how you interact with our platform. This
includes your learning progress, course
completion rates, time spent on different
modules, and quiz performance. We also
gather technical information like your IP
address, browser type, device information,
and access times.
Important: We never collect
sensitive personal information such as
government identification numbers, detailed
financial records, or health information
unless specifically required for
certification programs and with your explicit
consent.
How We Use Your Information
Your information helps us create a
personalized and effective learning
environment. We use the data we collect to
customize course recommendations, track your
progress, and improve our educational content
based on learning patterns and feedback.
Course Delivery
We use your information to provide
access to courses, track completion,
generate certificates, and maintain
your learning history for future
reference.
Communication
We send course updates, educational
content, platform notifications, and
respond to your inquiries using your
contact information.
Platform Improvement
Anonymous usage data helps us
understand learning patterns, improve
course content, and develop new
features that benefit all users.
Information Sharing and Disclosure
We maintain strict control over your personal
information and only share it in specific
circumstances that directly support your
learning experience or fulfill legal
obligations.
Educational Partners
When you enroll in courses provided by
third-party educators or institutions, we
may share necessary information to
facilitate your learning experience. This
includes your name, progress data, and
completion status for certification
purposes.
Service Providers
We work with trusted service providers who
help us operate our platform, process
payments, send communications, and provide
technical support. These providers are
contractually bound to protect your
information and use it only for specified
purposes.
We never sell your personal
information to advertisers,
marketers, or other third parties. Your data
is used exclusively to enhance your
educational experience on our platform.
Your Privacy Rights
You have significant control over your
personal information and how we use it. We
respect your rights and provide clear
mechanisms for exercising them.
Access Your Data
Request a complete copy of all personal
information we have collected about
you, including your learning history
and account details.
Update Information
Modify your profile information,
contact details, and preferences at any
time through your account settings or
by contacting us directly.
Delete Your Account
Request complete deletion of your
account and associated data. Some
information may be retained for legal
compliance as outlined in our retention
policy.
Data Portability
Export your learning data,
certificates, and course progress in a
standardized format for transfer to
other platforms.
How to Exercise Your Rights
To request access, modification, or
deletion of your data, contact our privacy
team at [email protected]. We respond
to all valid requests within 30 days and
may require identity verification for
security purposes.
Data Security and Protection
We implement comprehensive security measures
to protect your personal information from
unauthorized access, disclosure, alteration,
or destruction. Our security practices follow
industry standards and are regularly updated
to address emerging threats.
SSL
Encryption Secure Servers
Access
Controls Regular Audits
Data
Backup Incident Response
Technical Safeguards
All sensitive data transmission occurs
over encrypted connections using
industry-standard SSL/TLS protocols. Our
servers are protected by firewalls,
intrusion detection systems, and regular
security updates. Access to personal
information is restricted to authorized
personnel who require it for their job
functions.
Organizational Measures
Our staff receives regular privacy and
security training. We maintain detailed
access logs, conduct periodic security
assessments, and have established
procedures for responding to potential
data breaches promptly and transparently.
Data Retention and Deletion
We retain your personal information only as
long as necessary to provide our services,
comply with legal obligations, resolve
disputes, and enforce our agreements.
Retention Periods
- Active account information: Retained while your account remains active
- Course completion data: Maintained for certification verification purposes
- Payment records: Kept for seven years to meet financial compliance requirements
- Communication logs: Stored for three years for customer service purposes
- Technical logs: Automatically deleted after 12 months unless needed for security investigations
Deletion Process
When you request account deletion or when
retention periods expire, we securely
delete your personal information from our
active systems. Some data may remain in
backup systems for up to 90 days before
final deletion. We cannot delete
information required for legal compliance,
fraud prevention, or legitimate business
purposes.
International Data Transfers
As Teachfront operates internationally to
serve learners across different regions, your
personal information may be transferred to
and processed in countries other than your
own. We ensure appropriate safeguards are in
place for all international transfers.
Transfer Safeguards
We use standard contractual clauses,
adequacy decisions, and other legally
recognized mechanisms to ensure your data
receives equivalent protection regardless
of where it is processed. All
international transfers comply with
applicable data protection laws and
regulations.
Cookies and Tracking Technologies
We use cookies and similar technologies to
enhance your browsing experience, remember
your preferences, analyze platform usage, and
improve our services.
Types of Cookies
- Essential cookies: Required for basic platform functionality and security
- Preference cookies: Remember your settings and personalization choices
- Analytics cookies: Help us understand how you use our platform to make improvements
- Marketing cookies: Used to deliver relevant educational content recommendations
You can control cookie settings through your
browser preferences. However, disabling
certain cookies may limit platform
functionality and your learning experience.
Children's Privacy
Teachfront's career development platform is
designed for adult learners and
professionals. We do not knowingly collect
personal information from individuals under
16 years of age. If we become aware that we
have collected information from someone under
16, we will promptly delete that information.
Age Verification
During registration, we require users to
confirm they meet the minimum age
requirements. Parents or guardians who
believe we may have collected information
from their child should contact us
immediately for account review and data
removal.
Changes to This Privacy Policy
We may update this privacy policy
periodically to reflect changes in our
practices, services, or legal requirements.
When we make significant changes, we will
notify you through email, platform
notifications, or by posting a prominent
notice on our website.
Notification Process
For material changes that affect how we
collect, use, or share your personal
information, we will provide at least 30
days advance notice. You will have the
opportunity to review changes and make
decisions about your continued use of our
services.
Last Updated: March 15, 2025
- This privacy policy reflects our current
data practices and compliance with applicable
privacy regulations.